Read Time: 12 min.
March 13, 2024
Are you satisfied with your Internet speed?
A slow Internet speed can be caused by a variety of factors such as WiFi connection issues, multiple users on the network, and more. Once you identify the main cause of the slowdown and implement the right solutions, such as optimizing your WiFi setup or upgrading your Internet plan with Optimum Fiber Internet, you can enjoy a faster and more reliable Internet experience. Remember, a good Internet connection is the key to a seamless online experience.
A fast and reliable Internet connection at home is more important than ever. There are so many connected devices and household members that are using applications that are bandwidth-heavy such as video streaming, video calls, online gaming, and more can make a slow Internet connection very frustrating.
You could contact your Internet Service Provider (ISP) and get the fastest available speed they offer, but that is not always necessary and can wind up being expensive. This guide will examine how to determine the ideal Internet speed for your household.
Understanding the terminology used to measure Internet speeds is helpful. The standard measurement is megabits per second (Mbps). A megabit is equal to one million bits. An Internet connection that provides 50 Mbps allows 50 million bits of data to be transferred each second. The next common term is gigabit, which is equal to 1000 megabits. Therefore a 1 gigabit per second (Gbps) connection provides 1000 Mbps of bandwidth. Gigabit speeds are typically seen only with fiber optic Internet connections.
Another important difference is understanding the difference between download and upload speeds. Download speed determines how fast data can be transferred to your home devices from the Internet and affects activities like loading websites, streaming video, and downloading files. Upload speed determines how fast data can be sent from your devices out to the Internet such as uploading photos and videos that relies on upload speed. Most home Internet plans have much faster download than upload speeds.
Optimum Fiber offers symmetrical download and upload speeds in select areas up to 8 Gig* In areas where Fiber Internet is not available, Optimum offers Hybrid Fiber-Coaxial (HFC), a network technology that combines a fiber optic and coaxial cable infrastructure, which offers speeds up to 1 GB.
Source: https://www.fcc.gov/consumers/guides/household-broadband-guide
The Federal Communications Commission (FCC) has set the minimum download and upload speeds at 25 Mbps and 3 Mbps respectively to qualify as broadband Internet, however, for today's modern household, those speeds are not fast enough. Recently, the FCC has proposed increasing the download and upload speeds to 100 Mbps and 20 Mbps respectively for broadband Internet. These new speeds will provide enough bandwidth to offer multiple family members the ability to video call, stream videos, work remotely, and more without slowdowns.
A download speed of 100 Mbps will allow you to stream movies, play online games and browse the Internet at the same time while an upload speed of 20 Mbps allows you to send emails, share a video, or upload photos.
Source: https://www.fcc.gov/consumers/guides/broadband-speed-guide
Internet speed needs can vary significantly based on your household size and usage. There are some scenarios when increasing your homes' Internet speed could be beneficial.
Fiber Internet speed of 1 Gbps is the fastest speed available to consumers today in some areas. and this extremely high bandwidth can benefit households with multiple connected devices and users active at once. Some homes may feel that the bandwidth of a gigabit is unnecessary, but there are some cases where some homes will require gigabit Internet, such as:
Optimum offers 100% Fiber Internet up to 1 GB and up to 8 GB in certain areas with affordable pricing with symmetrical upload and download speeds. Optimum Fiber Internet is not available in all areas. Optimum is constantly expanding our Fiber Internet capability across all our locations. However, in areas where Fiber Internet is not available, Optimum offers Hybrid Fiber-Coaxial (HFC), a network technology that combines a fiber optic and coaxial cable infrastructure, which offers up to 1 GB Internet speed.
Understanding the factors that control Internet speed (or lack of it) can begin with bandwidth. Bandwidth is the maximum amount of data that can be transmitted over an Internet connection or network and is typically measured in megabits per second (Mbps). High-capacity, high-performance Internet speeds are often referred to as "broadband", distinguishing it from slower Internet connection speeds.
However, with continually accelerating technological advancements, those numbers may soon be out-of-date. The development of 4K video streaming, HD audio, online gaming, and more connected devices, a 25 Mbps download may not be enough bandwidth for some homes.
While bandwidth is a key factor, elements such as network congestion can impact Internet speeds. To ensure that you have enough speed for streaming, gaming, video calls, remote work, and more you should opt for a plan with more bandwidth. You should evaluate your current speed at home by running an Internet speed test to determine your correct bandwidth needs.
Yes, bandwidth is a major consideration in slow Internet speeds, but it is not the only factor.
Latency is the time it takes for data to be transmitted between your device and an Internet server. This process is typically called a ping rate, especially when running an Internet speed test and is measured in milliseconds (ms). A fast latency or low ping rate is essential for activities such as online gaming, video streaming, and voice calls.
As an example, when you input a command into a multiplayer game, that command is sent by a signal through your Internet router to an Internet server. The server then processes the request, forwards your request to another server until it is forwarded to your competitor's home Internet router and into their gaming system and sends a response back to you. The time it takes for this round trip is measured by latency A high latency is often caused by distance to the server or network congestion.
A good measure of an excellent ping rate is under 10ms, which produces a smooth, lag-free experience for gaming, streaming, and browsing. A ping rate between 50-150ms may incur delays and/or buffering. A ping rate greater than 150ms can make online games unplayable.
Using a wired Internet connection, upgrading your router, or trying a gaming VPN service can improve ping rates. Here is a list of key factors that could affect your latency and ping rate:
Optimum’s Fiber Internet offers the fastest Internet speed for an excellent experience. Our Internet plans deliver consistently low ping rates and jitter along with high bandwidth. With 99.9% reliability, Optimum is confident of delivering a low latency. Additionally, with our new WiFi 6E wireless connection, we offer unprecedented wireless connection and fewer dead zones.
A slow Internet speed can be frustrating, especially when you are trying to stream your favorite shows, play online games, or work from home. There are factors that can contribute to this issue and understanding them is the first step towards finding a solution. Here are some causes of slow Internet speed and solutions on how to address them effectively:
Causes of Slow Internet Speeds:
Solutions to Slow Internet Speed:
Optimum provides reliable high-speed Fiber Internet plans up to 1 Gig for all your online needs. Our plans are designed to cater to all your online activities. You can stream 4K movies, play online games, participate in video calls, and more.
Optimum offers some of the nation's best high-speed Fiber Internet, with speeds up to 1 Gig in many areas. With Fiber Internet speeds starting at 300 Mbps and 99.9% reliability, we are confident that our plans will meet your Internet speed expectations.
With proven fast, consistent speeds and helpful 24/7 customer support, Optimum Fiber Internet provides the ideal connectivity for smart homes. Check the availability of Optimum's blazing-fast internet options available in your area*.
With Optimum Fiber Internet, everything your family wants to do online can happen without waiting.
Ready to switch to Optimum?
Optimum offers various high-speed Internet plans, including Fiber Internet with speeds up to 1 GB and up to 8 GB in certain areas, whether it's for heavy online gaming, streaming, or handling multiple devices at once. Optimum also provides advanced solutions like the Smart WiFi 6E extender to help eliminate WiFi dead zones and ensure a strong Internet connection throughout your home.
Optimum's Fiber Internet provides symmetrical download and upload speeds, which means equally fast speeds for both downloading and uploading content. This is especially beneficial for activities like video conferencing, online gaming, and uploading large files. Optimum's fiber network also offers greater reliability and consistency compared to traditional broadband.
Optimum’s high-speed Internet plans can handle multiple devices and high-bandwidth activities simultaneously significantly reducing network congestion issues in your home. Additionally, Optimum's advanced network technologies like Hybrid Fiber-Coaxial (HFC) provide robust speed and reliability.
Optimum provides a range of speeds to suit various online activities. An Internet speed of 300 Mbps is sufficient for basic browsing and streaming. Bandwidth-heavy activities such as 4K streaming, online gaming, or households with multiple users, Optimum offers speeds up to 1 GB and beyond in certain areas.
Optimum's Fiber Internet offers consistently low ping rates and jitter, which are crucial for online gaming and smooth streaming. Optimum provides a high-speed, reliable connection with low latency that ensures an optimal online experience for activities requiring real-time interaction.
Optimum offers tools like the My Optimum App, which can guide users in optimizing their WiFi setup, including the placement of Smart WiFi extenders for the best possible internet performance and speed throughout the home.
Absolutely. Optimum's high-speed Internet plans are well-suited for homes equipped with smart home and IoT devices. The high bandwidth and reliable connection provided by Optimum ensures these devices function seamlessly, without interfering with the regular Internet usage of the household.
Customers that experience slow Internet speeds, Optimum suggests running an Internet speed test to diagnose the issue. Depending on the outcome, solutions may include optimizing router placement, limiting background usage, and potentially upgrading to a higher-speed Internet plan.