The Digital Day: New Survey Reveals Americans Spend Over 10 Hours Online

Read Time: 4 min.

August 28, 2025

A recent national survey commissioned by Optimum has shed light on the profound integration of the Internet into the daily lives of Americans. The survey revealed that the average person spends more than 10 hours a day online. This significant portion of our waking hours is dedicated to a wide array of digital activities, painting a clear picture of our reliance on a strong and stable Internet connection.

The survey, which polled 2,000 adults, breaks down this online time into two main categories: approximately five hours are spent watching videos, including TV shows and movies, while the remaining 5.4 hours are dedicated to a variety of other online activities. This "other" category, which the survey dubs "the three B's," is dominated by Browse, paying bills, and buying.

How Americans Spend the Day Online.

Internet and Connected Home Research

Here are some of the key findings and examples from the survey:

  • Browse and Essential Tasks: A significant 79% of respondents reported that they use the Internet for general browsing, while 77% use it for paying bills. This highlights the Internet's crucial role in managing our daily lives and finances.
  • The Social Sphere and E-Commerce: The survey found that 73% of Americans are using the Internet for social media, underscoring the importance of online platforms for communication and connection. Close behind, 72% of respondents are engaging in online shopping, demonstrating the Internet's power as a major retail channel.
  • Work and Education: While entertainment and personal tasks take up a large portion of online time, the survey also shows that 37% of people use the Internet for work assignments and 20% for schoolwork. This points to the increasing trend of remote work and online learning.
  • The Primacy of the Television: When it comes to video consumption, the television remains the preferred device for most Americans. The survey revealed that 55% of people prefer to stream their five hours of daily video content on TV, compared to 20% on a mobile phone and 25% on a laptop or tablet.
  • Mobile on the Go: For other online activities beyond video streaming, mobile devices are the go-to choice for more than 40% of Americans, highlighting the importance of a reliable mobile connection in addition to home Internet.
CategoryKey Insights
Overall Internet SatisfactionTwo-thirds of consumers are extremely or very satisfied with their service
Subscription Tenure & SatisfactionRecent subscribers (≤2 years) more satisfied than long-term (5+ years)
Important Aspects of Service9 in 10 say reliability, value for money, and fast speeds are important
Value vs SatisfactionOnly 7 in 10 satisfied with reliability; only half with value for money
ISP Selection FactorsCost most important, followed by overall value and reliability
Speed Perceptions8 in 10 say speed is sufficient, though 4 in 10 unsure of tier Only 3 in 10 think they have Gig speeds
Service Disruptions1 in 5 experience <30 min outages monthly; 6 in 10 say outages influence switching
Internet Usage4 in 10 find at least one activity difficult due to performance (streaming most problematic)
Devices UsedMost stream on TV, 1 in 5 via mobile 4 in 10 use mobile for general internet
Work From Home Experience8 in 10 remote workers satisfied; 3 in 4 say internet improves productivity
Smart Home Device Ownership58% own smart devices (avg 34 per home); smart speakers & security devices most common
Smart Home Device ConcernsHalf report security concerns with devices
Smart Home InstallationOver half install devices themselves; fewer than half find it very easy
Value-Added ServicesOnly 1 in 5 have Wi-Fi Extender or Enhanced Security; 1 in 5 interested in subscribing

Summary

These findings from the Optimum survey offer a compelling snapshot of our digital habits. The sheer amount of time spent online on a diverse range of activities, from entertainment and socializing to work and essential errands, emphasizes the indispensable role that a fast, affordable, and reliable Internet connection plays in modern life. As our reliance on the digital world continues to grow, the quality of our Internet service will only become more critical.

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