This location has temporarily closed. In the meantime, we look forward to serving our Truckee customers via our enhanced digital support channels.

For ways to return equipment, visit optimum.net/return and follow the instructions. Then drop your equipment off at the FedEx drop box located at: 12242 Business Park Dr, Truckee, CA 96161

For ways to pay your bill, visit optimum.net/support/paybill, or pay in person at Safeway, located at: 11290 Donner Pass Rd, Truckee, CA 96161

Optimum Store in Truckee

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10607 West River Street
#3D
Truckee, CA 96161
US
Get directions
Internet, Video, Phone Service:
(866) 950-3278(866) 950-3278
Mobile Service:
(877) 832-7796(877) 832-7796
Make an appointmentFind another store
Pay your billFind ways to pay your bill

Hours

Day of the WeekHours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Services

  • Optimum Mobile, Video, Internet and Phone
  • Mobile Phone Trade-In
  • Product Showcase
  • Equipment Exchange and Returns
  • Device Activation
  • Pay My Bill
  • Cell Phone Recycling

Optimum Products

Save even more when you combine Internet and Mobile.

Optimum's Internet network has 99.9% reliability and greater whole home WiFi coverage with Smart WiFi 6 for faster seamless streaming, working, and gaming. With Optimum Internet you can get speeds up to 1 Gig, Gateway 6, and built-in security included.

Experience the TV you want, the way you want it, with a variety of packages and more to choose from.

Lower your Internet bill when you add Optimum Mobile, and stay connected with unlimited talk, text and flexible data options. Switch & save today!

Optimum Store in Truckee

Our Services

Mobile Phone Trade-In
Upgrade & save when you trade-in your old phone with Optimum. Bring your old phone in for credit towards a new mobile device. Check out our latest phones and see if you phone is eligible for a trade-in. Visit our online store or visit your local Optimum store!
Certified Pre-Owned
Optimum has Certified Pre-Owned (CPO) phones at unbelievable prices. Optimum offers CPO phones that have been thoroughly inspected to meet our high-quality standards! Enjoy a high-quality mobile phone without the high price tag. Available in store only!
Optimum Mobile Accessories
When you buy a new phone from Optimum, you can get up to 50% off select phone accessories. Get a phone case, charger, protective glass, and more. All accessories are available at your local Optimum store only. All accessories' sales are final regardless of promotion.

Frequently Asked Questions

Can I have multiple Optimum Phone lines?
Optimum Phone customers can have up to ten lines depending on their Internet service and location.
Existing Customers: Moving Service
Thank you for your loyalty and for considering moving with Optimum. Moving can be stressful enough. We're here to make your transition as easy as possible. The Optimum family of services is available...
How can I pay my bill?
We offer many convenient ways for you to pay your bill – online, using the app, by phone, in person, or by mail.
Optimum Email: Create an Appointment
Optimum Email gives you the ability to create an appointment...
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