Vienna Optimum Store

9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PMClosed Today
850 Grand Central Mall
Vienna, WV 26101
Internet, Video, Phone Service:
(866) 950-3278(866) 950-3278
Mobile Service:
(877) 832-7796(877) 832-7796


Day of the WeekHours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM


  • Optimum Mobile, Video, Internet and Phone
  • Mobile Phone Trade-In
  • Product Showcase
  • Equipment Exchange and Returns
  • Device Activation
  • Pay My Bill
  • Cell Phone Recycling
This location does not carry Fiber equipment. Customers wishing to purchase a TiVo box will require professional installation. TiVo boxes are not available at this location.

Optimum Products

Save even more when you combine Internet and Mobile.

Optimum's Internet network has 99.9% reliability and greater whole home WiFi coverage with Smart WiFi 6 for faster seamless streaming, working, and gaming. With Optimum Internet you can get speeds up to 1 Gig, Gateway 6, and built-in security included.

Experience the TV you want, the way you want it, with a variety of packages and more to choose from.

Lower your Internet bill when you add Optimum Mobile, and stay connected with unlimited talk, text and flexible data options. Switch & save today!

Vienna Optimum Store

Our Services

Mobile Phone Trade-In
Upgrade & save when you trade-in your old phone with Optimum. Bring your old phone in for credit towards a new mobile device. Check out our latest phones and see if you phone is eligible for a trade-in. Visit our online store or visit your local Optimum store!
Certified Pre-Owned
Optimum has Certified Pre-Owned (CPO) phones at unbelievable prices. Optimum offers CPO phones that have been thoroughly inspected to meet our high-quality standards! Enjoy a high-quality mobile phone without the high price tag. Available in store only!
Optimum Mobile Accessories
When you buy a new phone from Optimum, you can get up to 50% off select phone accessories. Get a phone case, charger, protective glass, and more. All accessories are available at your local Optimum store only. All accessories' sales are final regardless of promotion.

Frequently Asked Questions

Can I have multiple Optimum Phone lines?
Optimum Phone customers can have up to ten lines depending on their Internet service and location.
Existing Customers: Moving Service
Thank you for your loyalty and for considering moving with Optimum. Moving can be stressful enough. We're here to make your transition as easy as possible. The Optimum family of services is available...
How can I pay my bill?
We offer many convenient ways for you to pay your bill – online, using the app, by phone, in person, or by mail.
Optimum Email: Create an Appointment
Optimum Email gives you the ability to create an appointment...