Comunidad

Choc·O·Pain: un toque francés en Jersey

Los servicios de Optimum Business son un ingrediente fundamental para mantener a los clientes de Choc-O-Pain conectados a su menú, a su servicio de pedido por adelantado y a los comentarios de Facebook repletos de imágenes tentadoras de tartas artesanales, panes y más. Además, Optimum permite a los clientes estar conectados con WiFi rápida y confiable, para que las visitas a Choc-O-Pain sean tan productivas como deliciosas. Delectable treats combined with Optimum's great connectivity keeps Clemence Danko's business growing.

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Cuando la francesa Clemence Danko abandonó su carrera en la industria farmacéutica para abrir una panadería en EE. UU., estaba decidida a hacerlo de la manera correcta. After studying Artisan Bread Baking at the French Culinary Institute in New York, and Culinary Management at the Institute of Culinary Education, Danko unveiled the fruits of her labor, opening Choc-O-Pain LLC, French Bakery and Café in 2012. Desde entonces, ella y sus panaderos han brindado a sus exigentes clientes de Hoboken, Nueva Jersey, productos de panadería fina y, como todo buen café, un WiFi hotspot confiable.

Venga a probar las tartas y aproveche el WiFi

It's no surprise that such a connoisseur of quality chose Optimum Business as her internet provider. With a quick professional business installation, same day service guarantee, and a 30-Day Money Back Guarantee, Optimum Business was Danko's first choice. A reliable Internet de alta velocidad connection and business WiFi are crucial for her business. “When there’s a problem with the WiFi,” says Danko, “our customers won’t take ‘I don’t know’ as an answer.” And while Choc-O-Pain offers amazing breads, tarts, and other treats—all baked daily—many customers are attracted to the café because of the hotspot. “They call and ask if we have WiFi,” says Danko. “To them, the products don’t matter as much. It’s an important part of our business.” Having fast, reliable business WiFi that can handle the streaming of multiple customers has become essential to Choc-O-Pain’s business—and keeps customers coming back for more.

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Permanezca conectado con los clientes

Optimum Business reliable high-speed internet keeps Choc-O-Pain’s website—and its customers—updated with the latest delicacies and online pre-ordering service. “For holidays, customers say, ‘I want my fruit tart, my bread,’” says Danko, “and sometimes by the time they get to the store, there’s nothing left.” El pedido por adelantado en línea respaldado por Optimum Online garantiza que Choc-O-Pain pueda ofrecer la experiencia adecuada al cliente. Choc-O-Pain también aprovecha la confiabilidad incomparable de Optimum Online al conectarse con sus clientes a través de las redes sociales. The café promotes new products and, at any given moment, its Facebook or Twitter accounts showcase pictures of delicious, handcrafted treats—a sure way to tempt new customers, or remind regulars what makes Choc-O-Pain so alluring.

Ready to grow small business with Optimum Business

Danko's success has translated into expansion; she now owns three Choc-O-Pain stores in the Hoboken area, with numbers five on their way soon. Not all stores are in Optimum Business service areas, however, and Danko notices a real difference. Con respecto al WiFi de las sucursales sin el servicio de Optimum, ella comenta: "hay días en los que no funciona bien y estoy muy ocupada como para perder cuarenta y cinco minutos resolviendo problemas por teléfono". Afortunadamente, al igual que Choc-O-Pain, Optimum también tiene planes de expansión, lo cual, para los negocios pequeños como Danko, debe llegar lo antes posible.