Discover the Convenience of Your Local Optimum Store
At Optimum, we understand that your time is precious, and we are committed to saving you time while providing you with the best customer experience. Whether you want to upgrade your phone, manage your Internet and TV service, or even seek expert advice about any of our products. We strive to make your local Optimum store a hub for all your connectivity needs!
Finding your Nearest Optimum Store
We have made it easy to find an Optimum store near you. Simply visit our Optimum Store Locator page on our website, enter your local information (zip code or city) and you will find the most convenient location. Our store pages make it easy for you to plan a visit - use our online appointment scheduler to schedule a new appointment or manage an existing one.
Simply follow the easy-to-follow directions and you are all set for your personalized in-store experience
Optimum In-Store Services – A World of Options
When you step into an Optimum store, you are greeted with a plethora of services and products. Here are some of the products and services an Optimum store offers:
- New 5G Enabled Mobile Phones:
- Optimum has the latest Apple iPhone, Samsung, Motorola phones.
- Latest Mobile Phone Accessories:
- We have Phone cases, Protective Glass, Wall Chargers, and more for your mobile phones. Available in-store only.
- Mobile Phone Trade-in and Recycling:
- Bring in your old phone for a trade-in to get the phone of your dreams or responsible recycling.
- Certified Pre-Owned Phones:
- Explore Optimum’s Certified Pre-Owned (CPO) devices for quality at an affordable service. Available in-store only.
- Optimum Services:
- Explore our multiple Internet and TV plans that are tailored to your needs
- Expert Assistance:
- Optimum’s experienced retail sales consultants are on hand to guide you through our products and services.
What are the Benefits of Visiting an Optimum Store?
When you visit an Optimum store, it opens a world of benefits that you can choose from:
- Bill Management:
- You can pay your Optimum bill in person. If you are unable to come into the store you can also pay your bill electronically.
- Upgrade your Device/Service:
- Visiting your local Optimum store allows you to get hands-on with the latest smartphones or discuss upgrading your service options.
- Personalized Support:
- You can have your questions answered, from billing to technical support.
- Instant Smartphone Activation:
- Come into the store and walk out with a new phone, activated and ready to take advantage of a nationwide 5G mobile network.
Certified Pre-Owned (CPO) Phones:
Optimum offers certified pre-owned phones with high quality and affordability. Our stores offer a selection of CPO devices from leading brands with discounted pricing.
If you are unable to visit the Optimum store nearest you, we offer 24/7 online customer support to satisfy your needs. You can pay your bill, upgrade your service, and more by visiting and logging into optimum.net. Additional Optimum services include:
- Trade-In Old Devices
- Upgrade Your Service
- Optimum Service Sign Up
- Relocation (Moving) Services
- Optimum Mobile Plans
- Check for Outages
- Wi-Fi Hotspot Locator
- Internet and Wi-Fi Speed Tests
Your local Optimum store is not just a store, it is a gateway to a host of connectivity services and support. Optimum provides a world class customer experience. Discover the Optimum difference and visit us today!