Is Optimum or Frontier the better choice when it comes to cost, reliability and overall quality? Here, we will gather our research to help you distinguish which Service Provider is right for you.
Interested in Optimum services?
Researching various telecommunications companies combined with weighing the pros and cons of each can be time consuming and overwhelming. For that reason, we will be breaking down the different offerings of two well-known companies to help you decide whether each of them might be the best option when it comes to Internet, television, and phone services for you and your family.
What should I know?
Optimum and Frontier both offer Internet service with speeds ranging from 9-940 Mbps. Their packages range from roughly $35-$80/month depending on which package you get. Furthermore, neither company mandates contracts and there are no early termination fees. In fact, Optimum will even pay $500 to buy you out of your current contract. Both companies also offer home phone services that you can bundle with your Internet service.
How does the set-up process work?
Optimum offers some web specials online which include free installation. Beyond that, they typically charge a one-time fee of $99 for a scheduled professional installation. This service includes Wi-Fi configuration for up to six devices, the hardwiring of one device, and assistance with setting up your Optimum account. If you need to set up more devices, you can opt for the premium installation which costs $129.
As for Frontier, they offer self-installation as well as premium-installation. If you decide to do the installation yourself, it is a free of charge. Otherwise a professional installation costs $75 and requires about eight hours for the technician to finalize the installation process. Additionally, if you opt for fiber services, a technician may need to install an Optical Network Terminal in a central location.
How is the Internet service?
Optimum offers both cable and fiber to an estimated 12.9 million people spanning four U.S. states, whereas Frontier offers DSL or fiber to approximately 3.7 million subscribers. The difference between these is that DSL is one of the oldest Internet technologies, utilizing the phone line to transfer data and connect to the Internet. Cable, on the other hand, travels through copper TV lines and fiber is made of plastic and used mainly for Internet service. Fiber is usually considered to be best due to its ability to provide high-bandwidth connections and quick upload times. Fiber is also less affected by slowdowns caused by high traffic. It is not always an option in some areas due to the high costs associated with it.
What are the Internet options?
Optimum's prices for Internet range between $35-$50/month. Some options include the Optimum 300 (300 Mpbs speed) for $35/month, Optimum 500 (500 Mpbs speed) for $40/month or Optimum 1 Gig (940 Mbps speed) for $45/month.
Frontier's prices typically range from $37.99-$79.99. Their DSL options include 9 Mbps for $37.99/month or 25 Mbps for $44.99/month. If you're in an area that offers fiber, you can choose 50 Mbps for $49.99/month, 115 Mbps for $54.99/month, 500 Mbps for $59.99/month, or 940 Mbps for $79.99/month.
What are the television options?
Optimum offers several packages including Core TV with 220+ channels for $74.99/month, Value TV with 255+ channels for $79.99/month, Select TV with 340+ channels for $89.99/month and Premier TV with 420+ channels, Showtime, HBO Max, and Starz for $124.99/month.
As for Frontier, they are being proactive regarding the safety and well-being of both customers and employees during COVID. On their website, they claim that they are remaining contact-free and that they have limited television offers and technicians available. They mention that you can call them up directly to find out more about what is available.
Do they offer mobile phone plans?
Optimum offers a mobile phone plan through Altice mobile, they charge $14/month per line for 1 GB of data, $22/month for 3 GB, and $45/month for unlimited data. They offer a nationwide network with 5G access and no multi-line commitments. Frontier, on the other hand, does not offer any mobile phone options.
What home telephone services do they offer?
Optimum offers a home telephone service when coupled with an Internet and/or television package. If you're interested in telephone and Internet only, you can choose Internet that is 300Mbps ($45/month), 500Mbps ($50/month) or 1 Gig ($55/month). You can basically add a home phone to any service for $10/month! We will discuss the Internet, television, and phone bundles in a little while. As for Frontier, they typically charge an additional $25/month for a home telephone when bundled with Internet. This will also be discussed further in the "Bundles" section of this article.
What are the different types of bundles?
Optimum has various packages for Internet, television, and home phone services. If you are interested in having all the above, you can opt-in for any of the following package: Optimum 300 (300Mbps), Core TV and phone for $70/month, Optimum 500 (500Mbps), Core TV, and phone for $75/month, or Optimum 1 Gig (940mbps), Core TV and phone for $80/month. These packages include over 220 channels. If you do not need a home telephone line, there are also few bundles consisting of Internet and TV only. The TV options in these bundles typically range from 50-220+ channels. As for the Internet, the speeds start at 300 Mbps and go up to 940 Mbps. Internet and TV bundles can cost anywhere between $50-$70/month.
Frontier offers several home phone and Internet bundles but does not include television in these packages. Some options include 50 Mbps speed for $49.99/month, 500 Mbps speed for $59.99/month, and Fiber Optic Gig Service (940 Mbps) for $79.99/month. The first two offers from Frontier last for 12 months, whereas the Fiber Optic bundle remains that price for 36 months.
So which is the best deal?
Both Optimum and Frontier offer reliable and high-quality Internet and home phone services. As for television and mobile phone service, Optimum and Altice are the way to go since Frontier doesn't have either readily available at this time. To make this decision a bit easier for you, we've narrowed down and summarized the best offerings based on the research that has been conducted on both companies.
Internet: Optimum offers 300 Mbps via cable or fiber with unlimited data for $35/month. Frontier offers only 9 Mbps via DSL for $37.99/month or 50 Mbps for $49.99/month through fiber.
Television: Optimum offers several affordable packages such as Core TV with 220+ channels for $74.99/month, whereas Frontier is currently not offering their usual television packages due to COVID restrictions.
Mobile: Altice Mobile offers phone lines starting at $14/month with no minimum requirement, or unlimited data for $45/month. Frontier does not currently offer any mobile phone options.
Home Telephone: Optimum lets you add a home phone option to any bundle for about $29.95/month. Frontier typically charges an extra $25.00/month to their bundles for home phone service.
Bundle: Optimum 300 package includes Internet (300Mbps), Core TV and phone for $70/month whereas Frontier only has Internet and home phone bundles listed on their site. Their best deal is 500 Mbps (Fiber) Internet and home phone service for $59.99/month
We hope this information was useful and that it will help you choose which service provider and package is best suited for you!
*Data as of 05/10/21. Offers and availability may vary by location and are subject to change.